Patient eligibility verification issue is now resolved.
Posted May 08, 2025 - 15:30 UTC
Update
The issue affecting electronic claim submissions has been resolved; claims are now processing normally with the insurance carrier.
Patient eligibility verification is still open; we’re monitoring and will update you promptly.
Posted May 07, 2025 - 14:34 UTC
Update
The issue remains unresolved. We will update you as soon as further information becomes available.
Posted May 07, 2025 - 14:10 UTC
Update
The issue remains unresolved. We will update you as soon as further information becomes available.
Posted May 06, 2025 - 21:14 UTC
Update
The issue remains unresolved. We will update you as soon as further information becomes available.
Posted May 06, 2025 - 16:27 UTC
Monitoring
Dear Customer,
Real-time EDI transactions for CMS Medicare are currently unavailable because of system maintenance on the payer’s side, affecting both Institutional and Professional claims.
We’re in constant communication with the payer to ensure the issue on their end is resolved swiftly. We’ll notify you once the service is restored.