Resolved -
This incident has been resolved.
May 8, 15:31 UTC
Update -
Patient eligibility verification issue is now resolved.
May 8, 15:30 UTC
Update -
The issue affecting electronic claim submissions has been resolved; claims are now processing normally with the insurance carrier.
Patient eligibility verification is still open; we’re monitoring and will update you promptly.
May 7, 14:34 UTC
Update -
The issue remains unresolved. We will update you as soon as further information becomes available.
May 7, 14:10 UTC
Update -
The issue remains unresolved. We will update you as soon as further information becomes available.
May 6, 21:14 UTC
Update -
The issue remains unresolved. We will update you as soon as further information becomes available.
May 6, 16:27 UTC
Monitoring -
Dear Customer,
Real-time EDI transactions for CMS Medicare are currently unavailable because of system maintenance on the payer’s side, affecting both Institutional and Professional claims.
We’re in constant communication with the payer to ensure the issue on their end is resolved swiftly. We’ll notify you once the service is restored.
For urgent questions, contact us at csedi@curemd.com.
Sincerely,
CureMD Incident Management Team
May 6, 14:20 UTC